Substitution Policy Statement:

In rare cases where your selected doll is unavailable due to unforeseen circumstances, we reserve the right to substitute your order with an alternative model of equal or greater value at no additional cost to you. Our priority is to ensure your adoption experience remains joyful and fulfilling, with a companion that meets or exceeds the qualities of your original choice.

📜 Shipping Restrictions:

I understand and acknowledge the Shipping Restrictions due to governing nations that due not permit.
My shipping address must be located in the United States (inland North America), excluding Hawaii and Puerto Rico.

Other eligible countries we are able to ship to include: Canada, Mexico, Finland, Norway, and Sweden.

European Nations (EU) :

Only the following European Union member states are eligible for shipping:

Belgium, Estonia, Hungary, Latvia, Lithuania, and Romania.

It is my responsibility to ensure my location is eligible before placing an order.

All sales are final. There are no exchanges or refunds.

Orders are processed within 3–5 business days. Delivery times vary by region. Discreet packaging is guaranteed.

- You will receive tracking via email once shipped.

- We are not responsible for delays due to natural disasters, war, customs or carriers or any other possible cause.

📖 “The joy of the Lord is my strength.” — Nehemiah 8:10
📖 “In Your presence is fullness of joy; at Your right hand are pleasures forevermore.” — Psalm 16:11